Our partners in Indonesia find the maker and check the goods. We import through our warehouse in Bulgaria and ship to any EU country — or arrange shipping straight from Indonesia.
No commitment.
Pick your case. If it isn't clear which — write to us and we'll suggest one.
For: you don't have a supplier, or don't want to deal with import and customs.
For: you already know the supplier or the product and need someone on site.
The scenarios can be combined, and there is often a third option. Tell us what you need — we'll talk it through.
Write to usBefore anything ships, someone from our team sees it in person. You get evidence, not reassurance.
Not an agency by email — partners who walk into the workshops and see the goods.
Contract and invoice with a Bulgarian company, payment in EUR, protections under EU law.
Cargo arrives with us, gets cleared, and can wait until it suits you to receive it.
Customs and delivery to any EU country are one responsibility — ours.
This list is indicative. If you don't see your category, ask — we only decline when the goods can't legally enter the EU.
Joint orders for several stores, long-term supply, representing an Indonesian maker in the EU, or a format we haven't thought of — we listen to every proposal and reply on substance.
Propose a formatIt depends on whether the goods are in stock or made to order, and on the transport. We give a firm date in the proposal.
We take small lots too, but below a certain size the logistics stop making sense. Guide: on request. Tell us the volume and we'll say honestly whether it works.
Cost of goods + transport + import duties and VAT + our service fee. We show each line separately so you can see what the final price consists of.
In scenario 1 — we do, in Bulgaria. In scenario 2 — you or your forwarder; we can recommend one.
An invoice from the Bulgarian company, transport documents, the inspection report with photos and video, and — on import — the customs declaration.
Yes, that is the usual first step for made-to-order production. Samples are inspected and shipped the same way.
The more we know, the more precise our first reply. Two sentences are enough to start, though.