Delivery and payment

From our warehouse in Sofia to you — in Bulgaria within 1–3 days, across the EU within a week. Digital things arrive by email.

Bulgaria

Speedy or Econt

Speedy · officeTomorrow or the day after
Free over €60 · else from €4.90
Econt · office1–2 working days
Free over €60 · else from €4.90
Speedy · to address1–3 days
from €7.80
Econt · to address1–3 days
from €7.80
Box Now lockerPick up any time
Free over €60 · else €3.90

Choose the office on a map or from a list. The courier calls before delivery.

European Union

Tracked courier

DPD · tracked courier up to 1 kg4–6 working days
€7.90
DPD · tracked courier over 1 kg4–6 working days
€11.90
DHL Express2–3 working days
€24.50

Price depends on weight and country and is shown exactly at checkout. No customs inside the EU.

Digital

By email, on your date

Digital books Free, worldwide
Gift cards Free
Personal book (digital) After you approve the preview

Pick the send date and time; the recipient gets a link and your message.

How a mixed order ships

Items in stock leave within 24 hours. Pre-ordered items ship separately when their batch lands — you pay one delivery fee, not two. Digital books and gift cards are emailed on the date you choose and never need an address.

Payment

Cards (Visa, Mastercard), Apple Pay and Google Pay, all in EUR. A gift card can cover part or all of an order; the remainder stays on the card. Partner stores pay by bank transfer against an invoice.

Gift orders

Choose gift wrap in the cart and the parcel goes out with a handwritten card and no prices or invoice inside. The invoice goes to your email. If you send it straight to the recipient, the courier calls them, not you.